These frequently asked questions will help virtual registrants understand more about how ASAʼs Virtual/Hybrid Classes work, and what virtual students can expect throughout their learning experience.
A virtual class is an online learning environment that happens in real time and allows for live interaction between students and the instructor as they participate in learning activities. Virtual classes provide participants with an experience very close to traditional face-to-face teaching, even though the students and the instructor are not located in same physical location.
A hybrid class is where some of the students are virtual and some of the students are live in the classroom. The learning environment for the virtual student in a hybrid class is the same for a virtual student in a virtual class. The class happens in real time and allows for live interaction between students and the instructor as they participate in learning activities.
Virtual students (in virtual classes or hybrid classes) must have, and be familiar with the following in order to participate in a virtual class:
For all virtual students, the virtual session is initiated by ASA. Participants connect to the session from their home/office via the virtual platform. The technology ASA utilizes allows instructors and participants to collaborate, discuss, and engage in class exercises just as they would in a face-to-face setting.
A week before the scheduled start date of the class, virtual registrants will receive a notification via email containing the necessary login information. Students are encouraged to test their systems at that time to ensure they meet all technological requirements. Please do not wait until the start of the class to test your system!
Contact ASA Headquarters if you are experiencing any difficulty at (800) 272-8258.
Please refer to the following for connection issues and virtual platform troubleshooting:
For additional support, please refer to the emailed class confirmation or reminder emails sent from ASA prior to the start of the class. You may also contact ASA at (800) 272-8258 or via e-mail.
ASAʼs virtual platform includes two-way audio and video enabling instructors to engage with participants during the entire class session. Additional features provided within the online platform help ensure participants stay focused on the training throughout the event.
The number of virtual students in a virtual or hybrid class is at the discretion of ASA and the course instructor(s) to ensure an engaging and effective learning experience for all participants. Register early to secure your seat.
For virtual classes, registration is completed online on ASAʼs website in the same manner as an in-person class offering. For hybrid classes, students who wish to attend virtually are asked to email our education team.
Electronic handouts associated with each class are posted within the “Handouts” tab on ASAʼs website via “My ASA Courses”. Electronic documents are NOT emailed to students due to their volume and size. It is the responsibility of each student to download these materials prior to the class.
All exams must be proctored. ASA offers students the ability to take their exams online with an ASA staff proctor during our monthly Open Exam Sessions. Students may register for an upcoming session on ASAʼs website (look for ASA EXAM-ONLY). Students must take their exams within twenty-one (21) days of the conclusion of their class.
Students may also locate a local proctor and schedule a date and time with them to take their exam. A downloadable Exam Request Form is available in the class handouts. If you utilize a local proctor, please complete the request form in its entirety and email it to the education team. The turnaround time to process “local proctor” exam requests is approximately ten (10) business days.